We are extremely excited to announce Yappy for Business!
Today’s customers are technically savvy, have high service level expectations, and constantly use cell phones! They want answers fast, want help without ever talking on the phone, and expect instant answers. Yappy for Business will put you in touch with new customers and help you earn repeat sales and outstanding service with existing ones.
Did you know?
- 80% of consumers prefer to be contacted by a business via texting over a call
- 90% of consumer text messages are read. Only 10% of emails are ever opened.
- 70% of consumers say their perception of a company is significantly increased if they offer texting.
Large and technically sophisticated enterprises are already reaping the high conversion rates, increased support delight, and marketing gold mine by integrating with third party SMS providers. Yappy for Business brings the same features to small businesses, all without the need for a single IT pro in your organisation!
How it works
With Yappy for business, you will receive a dedicated # that your customers can text you on. You will then use the same Yappy communication mechanisms you already know and love to delight, support, and sell your customers. Yappy for Business will open up advanced features crafted specifically for small businesses.
Some of these include:
- Website widget: Your customers can text you directly from your website or any other online presence
- Advanced caller ID: Household income, marital status, home ownership status, etc… are types of information you can expect for each customer
- Marketing features: Send personalized coupons, announcements and other marketing campaign text messages and pictures (using MMS). Simply craft a template and Yappy can automatically insert your customers name or other known attributes.
- Be incredibly personal: Yappy can track your customer data for you, or link up with your existing CRM system!
Try it for free now, you have nothing to lose!
Just sign up at https://www.yappy.im/business